Privacy Policy

This notice applies to visitors, customers, prospective customers, designers, consultants, suppliers and other parties who interact with OLO Home Malaysia through this website or our enquiry channels.

By submitting personal data to us, you confirm that the information provided is accurate and that you have the right to provide it.

We may collect information needed to respond to enquiries, prepare consultations, arrange appointments and support project discussions.

• Submission date and time.
• Full name, phone number and email address.
• Property type, service or package interested, budget range and message.
• Page source or form source, enquiry status and related follow-up notes.
• Information shared through WhatsApp, email, showroom visits or social media messages.
• Project information such as site location, measurements, floor plans, mood direction, photos and preferences where voluntarily provided.
• Technical data such as device information, browser type, pages visited and cookie information.

We may collect personal data directly from you, from enquiry forms, WhatsApp messages, showroom appointments, social media platforms, referrals or publicly available sources where relevant.

We use personal data to respond to enquiries, arrange consultations, prepare proposals, coordinate design and product discussions, keep internal records, improve the website, send updates where permitted, protect our rights and comply with legal obligations.

Name, phone number and email address are required for enquiry follow-up. Other information such as property type, budget range, preferred service and message helps us provide a more relevant response.

If required information is not provided, we may be unable to respond to your enquiry or arrange a consultation.

We may share personal data with internal staff, designers, consultants, installers, contractors, suppliers, IT and hosting providers, email service providers, Google Sheets or Apps Script tools, analytics tools, professional advisers and authorities where required.

Some service providers may process data outside Malaysia. Where this happens, we take reasonable steps to protect the information in line with applicable requirements.

Our website may use cookies or similar technologies to support website function, analytics, performance and user experience. You may adjust browser settings to block or delete cookies.

We take reasonable administrative, technical and physical steps to protect personal data from unauthorised access, loss, misuse or disclosure. We retain data only for as long as needed for business, legal, operational and record-keeping purposes.

Subject to applicable law, you may request access to your personal data, request correction, withdraw consent for selected processing, opt out of marketing communications or ask questions about how we handle your data.

To make a request, contact us through the enquiry form, official WhatsApp channel or other official OLO Home Malaysia contact method shown on this website.

Notis ini menerangkan bagaimana OLO Home Malaysia mengumpul, menggunakan, menyimpan dan melindungi data peribadi yang diberikan melalui laman web, borang pertanyaan, WhatsApp, bilik pameran dan saluran komunikasi berkaitan.

Kami mungkin menggunakan data peribadi untuk menjawab pertanyaan, mengatur konsultasi, menyediakan cadangan, menyelaras perbincangan reka bentuk dan produk, menyimpan rekod dalaman, menambah baik laman web serta mematuhi kewajipan undang-undang.

Anda boleh menghubungi kami melalui saluran rasmi yang dipaparkan di laman web ini untuk meminta akses, pembetulan atau menarik balik persetujuan tertakluk kepada undang-undang yang terpakai.